Job Opportunities

Photo: Jessica Dalene

Do you have a passion for the arts? Our mission is to bring art of all mediums to people of all ages–and to foster creativity in all forms. If you believe in that mission and would like a chance to work hard with a small but dedicated and fun-loving team, we hope you find a position below that fits your skills and experience.

Guild Hall is an equal opportunity employer and celebrates diversity in its workforce. We appreciate your interest, but only candidates chosen for an interview will be contacted. No phone calls, please.

To Apply:

Send your resume, cover letter, and salary requirements to the e-mail address indicated in the job listing.

Current Openings

Job Title: Visitor Experience Associate

Location: Guild Hall, East Hampton, NY

Job Type: Part-Time

Reports to: Visitor Experience Manager

Position Summary:

Guild Hall’s Visitor Experience Associate is the first point of contact for guests. This key staff member is friendly, attentive, informed, and patient, and greets patrons warmly on arrival, ensuring a positive experience.

Key Responsibilities:

  • Processing museum admission
  • Selling tickets to programs
  • Resolving ticketing issues
  • Checking attendees into programs
  • Processing memberships and checking membership status
  • Answering phone calls and responding to emails and voicemails in a timely fashion
  • Back up for coffee bar, selling food, drink, and merchandise from the coffee bar
  • Assisting with inventory
  • Light administrative duties

Part-time position starting immediately, with hours ranging from Thursday to Sunday, 11:45 AM to 5:15 PM, plus some evenings for programs. Applicants should be highly organized, detail-oriented, efficient, proactive, have a positive attitude, and have strong communication and high-level customer service skills. Prior customer service experience and proficiency in Microsoft Office suite required. Experience using a CRM, box office system and POS system preferred.

Compensation: $18-20/hour, plus tips when working the coffee bar.

Please submit your resumé and cover letter to Amy Kirwin at akirwin@guildhall.org

Frequently cited statistics show that women and people from underrepresented groups apply to jobs only if they think they meet 100% of the criteria. Guild Hall encourages you to apply if you meet many but not all the criteria and feel you may be a good fit for the role. Guild Hall is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, Guild Hall will provide reasonable accommodations for qualified individuals with disabilities.

Guild Hall is an equal Employment Opportunity Employer.

ABOUT GUILD HALL

OUR MISSION: Guild Hall is the cultural heart of the East End: a museumperforming arts, and education center, founded in 1931. We invite everyone to experience the endless possibilities of the arts: to open minds to what art can be; inspire creativity and conversation; and have fun. 

Guild Hall presents more than 200 programs and hosts 60,000 visitors each year. The Museum holds six to eight exhibitions, ranging from the historical to the contemporary, and focuses on artists who have an affiliation with the Hamptons. The Theater produces more than 100 programs―including plays, concerts, dance, screenings, simulcasts, and literary readings―from the classics to new works. In addition to these endeavors, Guild Hall supports the next generation of artists with in-school and on-site Learning + New Works programs.