Do I have to pay for admission?
Admission to the museum is always free.
How do I register for free events?
You can reserve your spot online through our reservations system. Please visit our registration
website.
Can I buy tickets anytime over the phone?
During the summer season (Memorial Day to Labor Day) you can buy tickets by calling our box office at 631-324-4050, 7 days a week 11am-5pm or until until 30 minutes after curtain on show nights. Off season, you can buy tickets over the phone during
Museum hours by calling out reception desk at 631-324-0806.
What is a guest rental? Why can’t I buy tickets at Guild Hall?
Community groups and outside promoters rent Guild Hall occasionally to put on their own shows in the John Drew Theater. They sell tickets themselves, usually through their own websites.
Can I be put on a list for an event?
Please regularly check our website. When you see sign up information there, we are ready to help you sign up at Reception.
Can I buy tickets at reception?
In the off season (Labor Day to Memorial Day) you can purchase tickets at the reception desk during normal
Museum hours for any non-summer shows.
Can I pay in cash for my opera tickets?
Yes you can, but at the reception desk you will need exact change.
When can I buy opera tickets?
At out reception desk during normal
Museum hours, our box office two hours prior to curtain, at
www.guildhall.org at any time.
Hours of Operation
What time do the theater doors open?
Generally 30 minutes before curtain time, but this may very slightly depending on the show.
What are the Museum Hours?
Please visit the museum section of our
Location and Hours page for our year round museum hours and holiday schedule.
When is The Shop open?
The Shop is open during most performances and during
Museum hours.
What are the Reception hours?
The reception desk is open during normal
Museum hours.
What are the Box Office hours?
Please visit
Location and Hours to see the box office hours.
Planning Your Visit
Where is your parking?
The Guild Hall parking lot is located behind the building off Pondview Lane. You can also park on the Guild Hall side of Pondview Lane (one side only). Visit
Locations and Hours for more details and a map.
Where can I eat before a show?
There are many great restaurants in East Hampton. Those closest to Guild Hall include
The 1770 House,
THE RESTAURANT at the Maidstone Hotel,
The Palm East Hampton,
John Papas Cafe,
Rowdy Hall, Sam’s Bar & Restaurant, and
Cittanuova. You can also visit the
East Hampton Chamber of Commerce Directory for more dining options.
Membership
What are the benefits of my membership level?
Though it varies depending on the level of membership, all Guild Hall members are entitled to museum and theater vouchers, Members-Only exhibition openings and events, eligibility to enter the Artist Members Show, discounts on classes and workshops, 10% discount in The Shop at Guild Hall, reduced ticket prices, members-only ticket exchange for plays, advanced ticket sale notice, priority waitlist for sold out shows, and a Season Program Guide and Members Calendars. To see the full benefits of your specific membership level, please visit
Membership under the
Support Us tab.
How long before I receive my membership card in the mail?
Membership renewals and new memberships are generally processed within a week of receiving payment. If for some reason you have not received your welcome packet or you have any questions about how to use your benefits you can email our
Membership Associate or visit our
For Members section.
How many children can be on my Dual/Family Membership?
Two children 18 and under may be on a Dual/Family membership.
How many guests may I bring to the Private Member Only receptions?
When you join or renew your membership you receive museum reception fast passes. You can use these throughout the year to attend the events with guests. They allow you quick access with non-members guests with you. You can also give your name or show your membership card to a staff person at the door. All members are welcome, no pass necessary.
Volunteering
How do I sign up to volunteer?
Visit our
Volunteer section under support us to learn more. You can fill out the inquiry form at the bottom of the page. Once you have submitted an area of interest, a staff member or volunteer will contact you back with more information.
Who do I contact to volunteer?
To learn more about volunteering, you can contact our receptionist at via
email or phone, 631-324-0806, or visit our
Volunteer section.